Our Mission
562networks consultants have provided on-site information technology services to customers in the Los Angeles & Orange County area since 1999. We stay one step ahead of our competitors in knowledge and skills to best service the needs of households and businesses in Southern California .Our main focus is on customer service, focusing on quick responses and quality of work.
Our company provides Technology expertise in setup, monitoring, maintenance, and repair services for computer systems and networks. When hired we assume the responsibility of keeping your computer systems running and reliabe, avoiding down time which can be expensive, inconvenient, and frustrating! We make sure that our customers computers work properly and that their critical information is protected. This empowers them to focus on their projects, dreams, or business goals.
Good news spreads fast! Our customers were so delighted with the quality of our service that they referred us to their friends and contacts. We have built a solid reputation based upon quality and speed of service. Almost 97% of our customers came to us through referrals. We are proud to have a customer retention rate of 99% – unheard of in any industry, let alone the computer support industry which is highly competitive.
Our mission is to eliminate all your technology problems at an affordable price. We understand that your time and money is very precious to you, and as a result we’ve structured our business to help in that area.
We provide:
- No Travel Fees: We offer our services without the added cost. This means that gas, mileage, and parking are all on us! We believe you should not be charged any extra money to have a service technician come out to you!
- Low Costing Diagnostics: Not sure what’s wrong with your computer? Let us troubleshoot the issue and advise you on the best course of action to get your problem resolved.
- No Conflicts of Interest: We don’t sell new or used computers. Our only interest is to get your system up and running, not to sell you another one. We’ll even help you recycle that old one.
- No Charge If We Can’t Fix It: We know as well as anybody that sometimes computers have a mind of their own, and don’t always want to be fixed. If your computer is a rebel, we’ve got you covered! We would rather take the loss than see you pay for something that you never received.
- We Guarantee Our Work: We offer a 30-day warranty on all our repair services. This means that if the same problem occurs on your computer within 30 days of our service visit, we will return to fix it free of charge.
As you can see, we have your best interest at heart and we have a real eagerness and desire to help you. We want you to be our customer for life. If you or someone you know would like to find out how we provide Technology Peace of Mind. All of our technicians are certified in many fields and are ready for your call, please call us today at (562)-881-4798, and let’s go to work!
Contact us now: info@562networks.com